All Systems Operational
Uptime over the past 90 days. View historical uptime.
Websites Operational
90 days ago
100.0 % uptime
Today
ShopWired Admin System Operational
90 days ago
100.0 % uptime
Today
ShopWired Apps (Heroku) ? Operational
90 days ago
99.65 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
ShopWired Hosting Operational
90 days ago
100.0 % uptime
Today
Support LiveChat Operational
90 days ago
99.98 % uptime
Today
ShopWired Payments Operational
90 days ago
100.0 % uptime
Today
Stripe Checkout.js Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Degraded service on some apps
Resolved - All apps have now completed unprocessed activity during the performance issues.
Nov 15, 07:16 GMT
Monitoring - The underlying issue has been resolved and all apps are functioning normally again from 11.18am.

The apps will now begin completing activity that didn't complete during the issue. This process will take several hours.

We will post an update once this has completed in full.
Nov 14, 11:28 GMT
Update - Our engineers are continuing to work on the fix for this issue which started at 18.00 (UK time) on Wednesday 13th November.

Any activity the apps haven't completed due to the issue will be automatically completed by the apps (without manual action being necessary) once the fix has been implemented.

We will post another update shortly.
Nov 14, 10:48 GMT
Identified - We have identified an issue causing degraded service for some of ShopWired's apps. The affected apps are:

Xero
Kashflow
Quickbooks
Clearbooks
CSV order exporter

Our engineers are currently working on a fix.
Nov 14, 10:23 GMT
Nov 14, 2024
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

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