Product search and indexing issue

Incident Report for ShopWired

Resolved

This incident has been resolved.
Posted Nov 25, 2021 - 14:33 GMT

Monitoring

The problem appears to have resolved and we are currently monitoring the platform.
Posted Nov 25, 2021 - 14:21 GMT

Investigating

We've identified an issue with category and product search pages. Some users might intermittently see empty category or product search pages with no products displayed. We're currently investigating.
Posted Nov 25, 2021 - 13:48 GMT
This incident affected: Websites.