Add to basket errors

Incident Report for ShopWired

Resolved

This incident has been resolved.

Posted Sep 29, 2022 - 12:15 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 29, 2022 - 11:08 BST

Update

We are continuing to investigate the cause of this issue.

Posted Sep 29, 2022 - 10:04 BST

Investigating

We're currently investigating reports from some customers that some visitors are unable to add products to the basket on some websites.

Posted Sep 29, 2022 - 09:20 BST

This incident affected: Websites.