Product search and indexing issue

Incident Report for ShopWired

Resolved

This incident has been resolved.
Posted Sep 05, 2021 - 18:00 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 05, 2021 - 17:37 BST

Investigating

We've identified an issue with category and product search pages. Some users might intermittently see empty category or product search pages with no products displayed. We're currently investigating.
Posted Sep 05, 2021 - 17:18 BST
This incident affected: Websites.