Checkout issues

Incident Report for ShopWired

Resolved

This incident has been fully resolved.

The cause appears to be an undocumented change in Javascript code provided by Google Adwords for conversion tracking.

Posted Aug 31, 2022 - 13:19 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 31, 2022 - 12:44 BST

Update

We are continuing to investigate this issue, but have found that only a small number of websites are affected.

Posted Aug 31, 2022 - 12:10 BST

Investigating

We're currently investigating an issue affecting some storefront checkouts and the ability of website users to enter a shipping address.

Posted Aug 31, 2022 - 12:03 BST

This incident affected: Checkout.