Website Products Issue

Incident Report for ShopWired

Resolved

This incident has been resolved.

Posted Nov 22, 2019 - 23:35 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 22, 2019 - 23:31 GMT

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 22, 2019 - 23:21 GMT

Investigating

We are experiencing an issue across the platform where products are not displayed on websites. We are currently investigating.

Posted Nov 22, 2019 - 23:14 GMT

This incident affected: Websites and Product Search.